Returns Center

Common Return Questions

What items are returnable?

  • Within 30 days of receipt of your shipment (NO EXCEPTIONS).
  • In original condition.
  • Clothing must be unwashed with no signs of frequent wear (deodorant residue, dirty collar, etc.)
  • In the original packaging.

 

What items are non-refundable?

  • Free gifts or promotional items

 

Are there any charges for return?

  • There is no charge for a return
  • Original shipping charges are refundable
  • You are responsible for the return shipping charges

 

How do I return?

  • Click on the Start a Return button above.
  • Follow the screen instructions.
  • You will get a confirmation email with shipping guidelines. Return addresses vary, so please check your email for the right address.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that the warehouse received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

Still have questions? Email us at info@spinstershoppe.co with your full name and order number, and we will get back to you shortly.

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